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      • Make sure you have the most updated version of Google Messages. If you have a SIM card, ensure that it is inserted properly. If you’re on Fi, sign in to the Project Fi app. Verify that Google Messages is set as your default texting app. Learn how to change your default texting app.
      support.google.com/messages/answer/9077245?hl=en&co=GENIE.Platform=Android
  1. If you can't send or receive messages, or have trouble connecting to Google Messages on web, try the following suggestions below. Fix problems sending or receiving messages. Make sure you...

  2. If you can't send or receive messages, or have trouble connecting to Google Messages on web, try the following suggestions below. Fix problems setting up Google Messages with your...

  3. Jun 26, 2024 · Step 1: Long-press on the Messages app icon and open the app info menu. Step 2: Go to the Storage menu and tap on Clear cache. Fix 3: Uninstall Messages App Updates. Updating...

    • Force Close and Reopen Messages. Manually force-quit the Messages app to terminate it if it’s unresponsive or some features aren’t working. Your phone will launch Messages on a fresh start when you reopen the app.
    • Close Unneeded Applications. Applications will run slowly if your device is low on memory. If Android Messages keeps crashing or won’t open, close all apps you aren’t using.
    • Set Messages as Default Texting App. If there’s more than one SMS app on your phone, make sure Messages is your default texting application. Go to Settings > Apps & notifications > Advanced > Default apps > SMS app and select Messages.
    • Clear the Messages App Cache. After force-closing, delete the app’s cache data and try again if Messages still isn’t working. Open the Messages app menu (Settings > Apps & notifications > App info > Messages), select Storage & cache, and tap Clear Cache.
    • Outages and reception. While very uncommon, there is a chance your carrier network is having an outage. This could be why you have problems with your messaging app not working.
    • Is Airplane mode on? It may seem like a silly suggestion, but you have no idea how often we accidentally switch settings on and off. Maybe you turned Airplane mode on, which will obviously stop Messages (and pretty much any other app) from working.
    • Restart the phone to fix messaging problems. This is a very common troubleshooting tip. While it may sound a bit silly, it very often works! We don’t know what kind of magic happens when you restart a phone, but it’s worth a shot.
    • Check your mobile plan. There is always a chance you forgot to pay your monthly cellphone bill. It happens to the best of us. Additionally, automatic payments can sometimes be declined for no apparent reason.
  4. My Google apps were working fine this morning. As I was working, suddenly Messenger SMS stopped recognizing names and only gave numbers. I went through all the help steps I could find online. Nothing fixed it. I posted on Google Forums and hoped to hear an answer. Continued working.

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  6. Jul 1, 2024 · Quick Tips. Check and enable chat features in the Google Messages app. Open the app > Profile icon > Messages Settings > Chat Features > enable the feature. Enable emoji...

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