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      • This is either because your Virgin Media Mail account is locked, or because you don’t have an active account with us anymore. If you have an existing Virgin Media Mail account with us, please follow the steps below, as your account may have been locked as a security precaution.
      community.virginmedia.com/t5/Email/Your-Virgin-Media-Mail-account-is-currently-unavailable/td-p/5420607
  1. Jan 3, 2024 · To access the underlying virgin media email account via VM webmail you need to log in with the Gmail address as the username and your VM account password. All your emails and folders should still be there.

  2. Your Virgin Media Mail is unavailable. Please try changing your password as this may unlock the account following a security precaution taken by our email team.

  3. Feb 23, 2024 · Your Virgin Media Mail account is currently unavailable. This is either because your Virgin Media Mail account is locked, or because you don’t have an active account with us anymore. If you have an existing Virgin Media Mail account with us, please follow the steps below, as your account may have been locked as a security precaution.

  4. Oct 10, 2023 · This is either because your Virgin Media Mail account is locked, or because you dont have an active account with us anymore. If you have an existing Virgin Media Mail account with us, please follow the steps below, as your account may have been locked as a security precaution.

  5. If you are experiencing Virgin Media Mail sign in problems it could be because you have changed your preferred Virgin Media username to something other than your Virgin Media Mail email address. You should sign in using your new username email.

  6. Jun 20, 2023 · Virgin Media has apologised to users of its email services after long-running problems stopped some users accessing inboxes or sending messages.

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  8. Jul 3, 2023 · Some Virgin Media email users have been unable to access their inboxes for over two weeks, with no date for when the issue will be fixed. Customers first started reporting problems on Monday,...

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