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  1. In Outlook 2016, choose File. Choose Account Settings > Account Settings. On the Email tab, choose your account (profile), and then choose Repair. Note: The Repair option isn't available if you're using Outlook 2016 to connect to an Exchange account. Follow the prompts in the wizard, and when you’re done, restart Outlook.

  2. You can start Outlook in safe mode, disable your add-ins, and then try to open Outlook normally. Type Outlook /safe, in the Search programs and files and then click OK. If the issue is resolved, you can keep working, or if you have time, take the following steps to find out what COM Add-in is causing the problem.

  3. Sep 25, 2024 · 1. Firstly, you may try to restart your Outlook and Windows system to check again. If not working, you may try to select the Start button, select Settings > Update & Security, and then select Troubleshoot. Find and click Search and Indexing, and click Run the troubleshooter. This will help to check the issue.

  4. Jul 22, 2024 · Launch Outlook, click the File tab, select Account Settings, and choose Manage Profiles. Click the Show Profiles button to view your Outlook profiles. On the profiles screen, click on Add to add a new Outlook profile. Enter a name for your profile and click OK. Follow the on-screen instructions to add your email account to the newly-created ...

  5. On the Outlook status bar, if you see Disconnected, Working Offline, or Trying to connect…, then Outlook can't reach the email server to send your mail.. To fix this problem, on the ribbon, select the Send/Receive tab, then, in the Preferences group, select Work Offline to toggle between offline mode and online mode.

  6. Mar 14, 2024 · Exit Outlook. Start Registry Editor. To do this, use one of the following procedures, as appropriate for your version of Windows: Windows 10 or Windows 8: Press Windows Key+R to open a Run dialog box. Type regedit.exe and then press OK. Windows 7: Select Start, type regedit.exe in the search box, and then press Enter.

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  8. Run Tests: Outlook User Connectivity. Check for service issues. Admin only: If more than one person in your organization is experiencing email problems in Microsoft 365, it could be due to a problem with the service. Go to the Microsoft 365 Service health status (admin sign in required), and check the status of the services under Exchange Online.

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