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Sep 28, 2023 · 33 Common Sales Objections (and How to Handle Them) “I need some time to think about it.”. “It’s too expensive.”. “Just send me some information.”. If you’ve ever worked in a sales role, you know that every prospect has an objection. There’s some hesitation or drawback that keeps them from signing on the dotted line.
- Leslie Ye
- "It's too expensive." Price objections are the most common type of objection and are even voiced by prospects who have every intention of buying. Beware — the moment you start focusing on price as a selling point, you reduce yourself to a transactional middleman.
- "There's no money." It could be that your prospect's business simply isn't big enough or generating enough cash right now to afford a product like yours.
- "We don't have any budget left this year." A variation of the "no money" objection, what your prospect's telling you here is that they're having cash flow issues.
- "We need to use that budget somewhere else." Prospects sometimes try to earmark resources for other uses. It's your job to make your product/service a priority that deserves budget allocation now.
- Kyle Parrish
- We're not interested. Ah, the “we’re not interested” objection. This is a common one, but it’s not necessarily a bad thing. Just because they’re not interested now doesn’t mean they never will be.
- We're too busy. Don’t allow yourself to be brushed off, even if they are legitimately busy. Instead, take it one step further and ask them when would be a better time to call back.
- We're not sure what we need. This is an opportunity to learn more about the prospect’s needs. By asking follow-up questions, you can get an adequate understanding of their requirements and see if your product is a good fit for them.
- We don't have the budget for that. Budget is always a tricky subject, but everyone has one. This objection is common, but it’s not always accurate. There are ways to work around budget constraints, and you should explore those options with the prospect.
Apr 25, 2024 · Here’s a detailed overview of the common categories: 1. Price Objections. Price objections occur when a prospect believes the cost of a product or service is too high or not justified compared to the perceived value. This type of objection is one of the most common in sales and can be a significant barrier to closing a deal. Key Insights:
Jun 17, 2024 · The top types of sales objections are lack of budget, lack of authority, lack of need, and no time to talk. These are sales rejection words you’ll hear over and over, so be sure to be prepared to respond appropriately. 3. How to overcome price objections in sales. Pricing concerns are the most common when handling sales objections.
Oct 19, 2022 · After analysing over 25,537 sales calls, a study by Gong found the best times to discuss pricing is when you're around 20% and 65% of the way through a call. That’s between 13 and 20 minutes, and 40 and 49 minutes of your call. Points during the call when the price gets discussed — Source.
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1 day ago · Sales B2B Sales objections are opportunities to convert hesitation into success by addressing genuine concerns. Buyers may object for reasons like needing more time, information, or enjoying negotiation, each offering a chance to build trust. The six common objections include lack of interest, pricing concerns, lack of authority, perceived lack of need, lack of urgency, and lack of trust ...