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- The latest step in this process is all Virgin Mobile customers being moved to O2 Mobile. The first group of customers will be contacted in February, with migrations taking place throughout the year. The provider intends to have moved all existing and newly joined Virgin Mobile customers to O2 plans by the end of 2023.
Virgin Mobile customers will enjoy more data, perks, and benefits with O2 coverage. What’s happening and when? Following Virgin Media and O2’s merger in June 2021, we’ve moving all Virgin Mobile customers over to O2’s range of plans.
- Why's It Happening
Experiencing mobile issues with your Virgin Media? From...
- What are the benefits for me?
Applying your Volt benefits when you switch to O2. If you’re...
- Why's It Happening
Jan 17, 2023 · Virgin Mobile customers will gain access to a variety of O2 benefits and perks, such as: O2 Priority, which includes offers, prize draws and early access to event ticket sales. No EU roaming charges up to 25GB usage. O2 switch up, a scheme that lets you trade in your phone for a new one at any time.
What information about me will Virgin Mobile share with O2? To switch your mobile service to O2, we need to share certain information about you with O2. This includes: • Contact information, like your name, address, phone number and email • Personal information, like your preferred title, your date of birth and any accessibility preferences
Jan 11, 2023 · Exact details of the changes and steps will be outlined clearly to individual customers at least 30 days ahead of their migration taking place. Migrations will occur throughout the year, and by the end of 2023 all existing and newly joined Virgin Mobile customers will have been moved to O2 plans.
Applying your Volt benefits when you switch to O2. If you’re eligible for Volt benefits and the name on your Virgin Media broadband account matches the name on your O2 mobile account, your Volt benefits will be added automatically within 14 days.
Jan 13, 2023 · But Virgin Media O2 said: "By the end of 2023, all existing and newly-joined Virgin Mobile customers will have been moved to O2 plans." It will all happen automatically – there is no need to replace Sims, port phone numbers or change billing dates or information.
People also ask
Will Virgin Mobile switch to O2?
When will Virgin Mobile customers be migrated to O2 plans?
Will the O2 switch affect Virgin Media customers?
What happened to Virgin Mobile & O2?
How do I know if my Virgin Mobile plan is O2?
When will Virgin Media & O2 merge?
Jan 15, 2023 · When will the switch happen? From next month, Virgin Mobile will start contacting customers to give them 30 days' notice that their Virgin Mobile plan will become an O2 plan.
