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  1. Telemedicine – a virtual visit with your doctor – can help you get medical care when it’s hard to get there in person. Is virtual care right for me? When you’re hurt or sick, you may not want to leave home. Could a health-care provider give you the treatment you need online? Here’s how to tell if virtual care is right for you.

    • Greater access to care. More than five million Canadians (that’s about 13% of the population) do not have access to a family doctor. And even those that do have to rely on walk-in clinics or ERs if their physician is unavailable to meet in-person or a medical emergency occurs outside their office hours.
    • Time, money savings. Being able to receive healthcare where and when you need it means you don’t have to travel, take time off work or worry about other responsibilities, saving you time and money on gas, parking and other costs.
    • Convenient support. Before the COVID-19 pandemic, less than 40% of Canadians could get a same day appointment with their physician. In fact, 20% had to wait seven days or more to see their doctor.
    • Family presence. It’s also easier to have family members or caregivers around you when you visit a doctor virtually. They can join in your appointment and help you follow the doctor’s advice after.
  2. Please check the Royal College of Physicians and Surgeons of Canada’s virtual care guidelines for more information specific to your location. For health care not covered by government plans, many insurance providers have expanded their coverage to include virtual visits.

    • Relevant and responsive to today’s realities. There’s no question the pandemic has fuelled the significant uptake of virtual care, but it has only been one accelerant.
    • Faster recovery, return to work. We all know timely treatment can make an important difference in a patient’s recovery and return to work. Unfortunately, from referral by a general practitioner to consultation and treatment by a specialist, the average wait time for Canadians in 2021 was 25.6 weeks.
    • Engaged, empowered employees. Putting health care at the fingertips of employees empowers them to take a direct and active role in their own health. Virtual care can an also help address two leading and costly health care challenges: mental health and chronic disease.
    • Greater flexibility. One-size-fits-all benefit plans are giving way to packages that offer flexible, customizable benefits for all budgets that are easy to administer and access.
    • RENEE REARDIN
    • Canada’s Telehealth Services. Over the past few years, we’ve seen more and more Canadians opting for virtual healthcare services for help with non-emergency concerns.
    • Provincial Telehealth Services. There are a variety of free and confidential telehealth services run by public health authorities in each province and territory.
    • Inkblot Therapy. Inkblot is an online mental health and wellness platform that offers video counselling sessions. Through talk therapy, hundreds of licensed counsellors and life coaches are available to help you navigate through mental health concerns including depression, anxiety, bipolar disorder, post-traumatic stress disorder, grief and addiction.
    • Focus. Focus is an eCounselling service that allows users to access a therapist via video call, phone call, or text message at any time. It also hosts unlimited Text Therapy for $29-39 per week, so that users can have 24/7 access to their therapist and receive daily feedback and support.
  3. Oct 15, 2021 · Patients incur no copay for using online Doctor on Demand physicians for primary care visits or for accessing in-person preventive services as defined by the ACA, such as immunizations or cancer screenings.

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  5. Mar 31, 2020 · Starting today, Sun Life is progressively rolling out free access to virtual health care services for its Group Benefits Clients with an Extended Health Care (EHC) benefit. In partnership with Dialogue, Clients will be able to use the virtual clinic to connect directly with a health care professional.

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